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Contact Center & BPO · LATAM · Fully Remote

Appointment Setter

Join our team as an Appointment Setter! Engage U.S. homeowners, handle outbound calls, overcome objections, and book high-quality consultations.

We usually respond within three days

The Appointment Setter supports a U.S.-based Home Improvement client by:

·       Handling outbound and inbound follow-up calls

·       Engaging U.S. homeowners

·       Pre-qualifying prospects

·       Scheduling and confirming in-home or virtual consultations

·       Overcoming objections to secure the appointment

·       Updating CRM with accurate notes and next steps

The ideal candidate is confident, energetic, persuasive, and thrives in a KPI-driven environment.

a.    Main Duties and Responsibilities: 

Sales & Appointment Setting

  • Make 80–120 outbound calls daily (average).

  • Convert warm leads into confirmed appointments.

  • Handle common objections such as “I’m not interested”, “I’m busy”, or “I need to think about it.”

  • Deliver a 20–30 second pitch with clarity and confidence.

Lead Management & CRM Work

  • Navigate CRM while on live calls.

  • Maintain clean and organized lead pipelines.

  • Log notes, call outcomes, and follow-up actions accurately.

Customer Qualification

  • Identify prospect needs and interest levels.

  • Verify location, availability, and eligibility.

  • Escalate leads that meet best-fit criteria.

Operational Excellence

  • Meet or exceed weekly KPIs (appointments booked, show-ups, contact rate).

  • Maintain consistent performance in a fast-paced environment.

  • Adhere to schedules and script guidelines.

Department
Contact Center & BPO
Role
Appointment Settler
Locations
LATAM
Remote status
Fully Remote
# of openings
50

About Jobsity

Our roster of world-class talent allows us to find your perfect professional match—someone with the right chops and soft skills to help achieve your goals and build long-term success.

Founded in 2008
Contact Center & BPO · LATAM · Fully Remote

Appointment Setter

Join our team as an Appointment Setter! Engage U.S. homeowners, handle outbound calls, overcome objections, and book high-quality consultations.

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