General Description

The People Experience Partner supports Signpost’s mission by partnering with business leaders and employees to deliver inclusive, high-impact people programs. This role focuses on employee lifecycle execution, people operations, coaching, and driving programs that improve engagement, performance, and wellbeing. The People Experience Partner serves as a trusted advisor, working across HR, Operations, and business teams to enable consistent, scalable people practices.

The ideal candidate is empathetic, organized, solutions-oriented, and comfortable balancing strategic partnership with hands-on operational delivery. They are skilled at building relationships, navigating ambiguity, and improving employee experience across remote and hybrid environments.

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a. Main Duties and Responsibilities

Business Partnership & Advisory

• Act as a primary HR partner for assigned business units, advising leaders on people strategy, performance, and organizational design.

• Coach managers on effective people practices including feedback, development conversations, performance management, and career conversations.

• Partner with leadership to translate company priorities into team-level people plans and measurable outcomes.

Employee Experience & Engagement

• Design, deliver, and iterate programs that drive employee engagement, inclusion, and wellbeing.

• Support onboarding, development, and offboarding to ensure consistent, high-quality experiences across the employee lifecycle.

• Collaborate with People Ops and cross-functional teams to gather feedback, analyze engagement data, and recommend improvements.

People Operations & Compliance

• Manage HR processes for your portfolio including role changes, leaves, accommodations, and compensation inputs, ensuring accuracy and timeliness in HR systems.

• Maintain up-to-date employee records, documentation, and process guides following company policies and applicable regulations.

• Support audits, reporting, and ad-hoc people metrics to inform leadership decisions.

Performance & Talent Programs

• Partner with Talent and People teams to drive performance review cycles, calibration, and development programs.

• Identify talent risks and gaps, support succession planning, and help coordinate internal mobility and development opportunities.

• Support recruitment partners to ensure a smooth candidate experience and timely role fills for your business areas.

Culture, Inclusion & Continuous Improvement

• Champion inclusive practices and collaborate on initiatives that foster belonging across remote and distributed teams.

• Collect and synthesize feedback from employees and leaders to propose and implement process improvements.

• Contribute to People team projects, cross-functional working groups, and change management efforts.

Your impact on our mission

You will help create a high-performing, empathetic workplace where employees feel supported and leaders are equipped to grow their teams. Your work will directly influence morale, retention, and operational excellence across the company.

You'll enjoy this role if you...

• You enjoy working collaboratively with leaders and individual contributors to solve people challenges.

• You are energized by both strategic thinking and detailed operational work.

• You value inclusion and are proactive about improving employee experience.

• You are curious, adaptable, and comfortable working in a fast-moving environment where priorities evolve.

Your day-to-day is...

• Partnering with managers on performance conversations, role planning, and team effectiveness initiatives.

• Responding to employee inquiries and casework with empathetic, timely guidance and accurate HR systems updates.

• Running or supporting people programs such as onboarding, development cohorts, or engagement surveys.

• Analyzing people data and preparing briefings or recommendations for business leaders.

You'll be successful in this role if you have...

• 3+ years of HR or people-partner experience supporting managers and individual contributors in fast-paced, often remote environments.

• Strong interpersonal and coaching skills with demonstrated ability to influence at all levels.

• Experience with HRIS systems (e.g., Workday, BambooHR, Greenhouse) and comfort with data-driven reporting.

• Excellent verbal and written communication skills and attention to detail.

• Ability to handle confidential information with discretion and sound judgment.

• Bachelor’s degree in HR, Business, or related field, or equivalent practical experience preferred.

Nice to have

• Experience working in scaling technology companies or matrixed organizations.

• Familiarity with employment law basics and compliance across U.S. jurisdictions.

• Certifications in coaching, HR, or diversity & inclusion practices.

What we offer

• Collaborative, distributed team environment with opportunities for growth.

• USD compensation and comprehensive benefits (details shared during interview).

• Flexible remote or hybrid work arrangements depending on role needs.

• Professional development and learning stipend opportunities.