Jira Administrator
Lead a Jira implementation from scratch, shape scalable solutions, and mentor a Scrum Master while bringing expert Jira administration and Agile best practices to a growing team.
We usually respond within three days
We are looking for an Expert Jira Administrator to lead the end-to-end implementation of a Jira environment for one of our clients. This is a hands-on, highly autonomous role for someone who can translate functional requirements into scalable Jira solutions while recommending best practices and mentoring the client’s Scrum Master.
What you’ll do
Build and configure a complete Jira environment from scratch.
Design workflows, permissions, screen schemes, timesheets, dashboards, and reporting.
Translate business requirements into practical and scalable Jira solutions.
Proactively challenge requirements and recommend better approaches when needed.
Participate in Scrum ceremonies and provide real-time guidance.
Mentor the client’s Scrum Master on Jira administration and Agile/Scrum best practices.
Provide clear progress updates and communicate directly with client stakeholders.
What we’re looking for
5+ years of hands-on Jira administration experience.
4+ years of professional Scrum experience.
Proven experience building or significantly redesigning Jira environments end to end.
Strong knowledge of workflows, permissions, screen schemes, time tracking, and reporting.
Advanced English proficiency—C1 or higher.
Strong communication, critical-thinking, and stakeholder-management skills.
Ability to work independently and serve as a consultative expert, not only as an order taker.
Experience teaching or mentoring others on Jira and Scrum processes.
Nice to have
Experience as a Scrum Master or Project Manager.
Experience with Confluence and Tempo Timesheets.
Spanish proficiency.
Engagement details
Location: Remote within Latin America; candidates based in Monterrey, Mexico, are preferred.
Schedule: Full-time, 40 hours per week, from 9:00 a.m. to 6:00 p.m.
Contract: Independent contractor.
Initial engagement: 2–3 months, with the possibility of extension or reassignment.
Equipment: Provided by Jobsity.
- Department
- Contact Center & BPO
- Role
- Jira Administrator
- Locations
- Mexico
- Remote status
- Fully Remote
About Jobsity
Our roster of world-class talent allows us to find your perfect professional match—someone with the right chops and soft skills to help achieve your goals and build long-term success.